Terms and Conditions (T&C)

Article 1 – Seller Identification

The website cpilatesflow.fr is published by: Association Bonum 10, rue de l’Église Neuve, 30610 Sauve – France Non-profit association – SIREN 821 988 136

E-mail: contact@cpilatesflow.fr

Article 2 – Purpose

These Terms and Conditions define the rights and obligations of Association Bonum and any buyer regarding the online sale of digital content (videos, routines, programs and Pilates training).

Article 3 – Products and Services

The content offered includes online-access videos and training programs available after payment. Content is accessible via a personal space and cannot be downloaded.

Each purchase grants lifetime access with no recurring subscription.

Article 4 – Prices and Payment

Prices are displayed in euros (€), including VAT. Payment is made through Stripe Checkout.

Once payment is confirmed, the customer receives an email and immediate access to the purchased content.

Article 5 – Withdrawal Right

Under Article L221-28(13) of the French Consumer Code, supplying digital content before the end of the fourteen-day period requires the consumer’s prior express request and consent.

Before payment, the customer expressly requests immediate access, acknowledges that performance will result in loss of the withdrawal right, and receives confirmation of this agreement with the order confirmation.

Article 6 – Access to Content

Access is personal and requires an Internet connection and a compatible device.

Any attempt to share, reproduce or distribute content is strictly prohibited.

Article 7 – Customer Service

For any question or complaint, please contact:

E-mail: contact@cpilatesflow.fr

Article 8 – Intellectual Property

All content on cpilatesflow.fr is the exclusive property of Association Bonum.

The Pilates videos are original creations by Ms. Cécile Mourizard, used with written authorization.

Article 9 – Governing Law

These terms are governed by French law without depriving consumers living elsewhere of mandatory protections in their country of residence. Consumers may bring proceedings before any court competent under applicable law.

Article 10 – Consumer mediation

After first submitting a written complaint to Association Bonum that remains unresolved, the consumer may refer the matter free of charge to the Centre de la Médiation de la Consommation de Conciliateurs de Justice (CM2C), 49 rue de Ponthieu, 75008 Paris, France, at www.cm2c.net.

Article 11 – Statutory digital conformity guarantee

Consumers benefit from the statutory conformity guarantee for digital content and services. In the event of a defect, they may request free conformity and, where legally provided, a price reduction or termination of the contract. This guarantee applies independently of any commercial guarantee.